“While studying the factors that affect our ability to stay compassionate, I was struck by the crucial role of language and our use of words. [However], Nonviolent or Compassionate Communication (NVC) is more than a process or a language. On a deeper level, it is an ongoing reminder to keep our attention focused on a place where we are more likely to get what we are seeking…. The essence of NVC is in our consciousness of the four components, not in the actual words that are exchanged.”
-Marshall Rosenberg, Nonviolent Communication (p. 2-8)
(italics mine)